Retail Order
Fulfillment

Retail Order Fulfillment

Boxflint offers innovative services to both B2B and B2C businesses. We deliver value by increasing efficiency and improving the profit margin.

We can also help you expand if that’s what you have been contemplating about your business. We will consult with you to understand exactly what you want to accomplish and offer a plan tailoring your needs.

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Boost Your B2C and B2B Sales

  • We can help you boost organic sales by employing efficient sales and marketing techniques;
  • We will replace antiquated ways with modern, more efficient processes;
  • We can help you with branding;
  • Boxflint will help you fulfill orders faster and cheaper.

FULFILLMENT PROCESS:
STEP-BY-STEP

RECEIVE, INSPECT AND STORE

Once we receive your products from your suppliers, we will inspect them, so you don’t have to worry about quality control (QC). Once received, we will ensure all products are being stored per manufacturer’s recommendation. We will arrange a climate-controlled environment if necessary. We will also provide you with real-time inventory data available via your online portal. Our automated inventory management system will trigger a warning when certain items are running low on stock or approaching the expiration date.

PROCESS ORDER

Once an order is received, our staff picks up the item from the storage facility and places it in outgoing shipment processing areas. The product is inspected one final time before it’s carefully packaged and shipped to your customer. You will receive real-time tracking information on all outgoing orders. In addition to tracking, you will receive comprehensive reports showing all metrics related to outgoing orders.

SHIPPING SOLUTIONS

We boast the most expansive network of carriers both for domestic and international shipping. We have negotiated great rates with these carriers and we happily pass on these great savings to our customers. No matter where or what you want to ship, we have the best option for you. The savings on shipping costs alone can make up for our service charges. You’ll also receive complimentary shipping label generation and other services from us at no extra charge to you.

COMPREHENSIVE FULFILLMENT SOFTWARE

Businesses must keep a tab on several software programs to handle different aspects of their business, however, this is not the case when you partner with Boxflint. Our award-winning software has incorporated everything under the same umbrella, so you don’t have to maintain dozens of software. You can do it all and some more from one, unified platform that is designed to improve efficiency and increase your productivity.

RETURNS/ REFUNDS PROCESSING

While returns and refunds are not the most desirable outcome for any order, you can always expect to have some orders returned. Boxflint can help you ease the pain of returns by offering complimentary return, refund and exchange processing. We will also provide you with analytics data showing which product was returned and why. When equipped with enough data, you can determine if there’s an underlying issue with a vendor, carrier or supply chain that’s causing an unusual number of products to be returned.

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More benefits than you can count on:

  • Complimentary shipping supplies, including free boxes;
  • Most orders are processed the same day as long as they are received by 2 PM on business days;
  • Real-time notifications for peace of mind;
  • Personalize any order, any way you see fit;
  • Custom invoices for your company with your logo and branding.

Did you know?

We have something for all businesses. We make our system easy to navigate and cost-effective. We are here to make your life easier. Learn how a partnership with Boxflint can transform your business.

Customer Service

Boxflint takes great pride in the after-sales service, customer support and customer satisfaction. If you have a question or need help with an order, feel free to reach out to us. Our customer service team works round the clock to ensure your business and your customers are well taken care of.

We can be reached via phone, email, online chat or our internal ticket system.

(800) 458-6597

* you need to be a customer with an active subscription to be able to use the internal ticket system.