We will get to know each other
The process starts with getting to know each other. We will introduce ourselves and tell you about all the services we provide. Naturally, as a new customer, we expect you to have a lot of questions as well. We will answer any questions you may have for us. If you need a certain service, let us know. We offer a variety of services and not all of our services are advertised.
Similarly, we will get to know your business so we can explore the best options for your business. We will then pick a base plan that makes more sense for your business. Finally, we will modify the base plan to add or remove additional services for your business so you can get the most of your subscription.
Powerful Analytics and Decision Support System
Based on the information you provide about your business, our AI-backed analytics tool will suggest what’s the best subscription plan for you. Our recommendation will be based on sales volume, business goals, history, future demand forecast, and overall allotted budget. Of course, it’s up to you to decide but generally speaking, the system recommendation usually yields the most value for businesses.
Our decision support system will then analyze the best shipping options (method and carrier) and propose the most cost-effective shipping option. Finally, we will do a final walkthrough to make sure additional add-ons and other subscription needs have been addressed.
Dedicated Account Manager
All customers at Boxflint have their dedicated resources. Two account managers will be assigned to your account and no matter what the issue is, they will be your point of contact person. This helps create a mutual understanding and rapport. It also helps us troubleshoot and resolve problems faster. Our customers love their dedicated account managers.
Having dedicated resources will reduce the need for you to call the helpdesk and be on hold. Also, you will get to talk with someone already familiar with your business, so you don’t have to waste time explaining the history or background of the problem. You can consult with your Account Managers on any issues or ask them about how to get the most of your subscription.
Your Plan is as Unique as Your Business
Ever heard the phrase, “One Size Fits All”? Well, we have, and we know for a fact that not all plans will fit all businesses. Therefore, we take the time to analyze your business and propose a tailored plan that will deliver the best value for your business. Our optimized plan will have all the free benefits that we offer to our customers and of course, you will receive the best price guarantee.
Powerful AI-backed analytics, inventory, and order management systems, personalized attention, savings in multiple fronts and world-class customer service are always included for free to all our subscribers.